Gemfire Diamonds guarantees every purchase you make with us. Our products are of the highest quality, and we are confident that upon receipt of your merchandise you will find that it matches your expectations. However, if for any reason you are not completely satisfied with your merchandise, you can return it to us within ten (10) days of delivery or pick-up for a full refund of the purchase price if the item has not been worn or altered in any way (shipping and insurance are not refundable.) You may also exchange any purchase for another item in the store or through our on-line store for a full thirty (30) days.